APPtechnology was approached by one of our existing clients asking for assistance setting up Intune MDM to support the rollout of iPads for a new customer-facing business requirement for their sales business on the east coast of America.
The project had a very tight timeline to meet business drivers. The solution from APPtechnology had to be delivered within these tight time constraints and provide the end users with a fully configured device with the right level of security controls that the business required.
The setup required the configuration of Apple Business Manager (ABM) with integration into AzureAD to support the provisioning process. Existing devices required serial numbers to be manually imported into ABM, with new devices setup to be automatically added as part of the procurement process. Core line of business (LOB) applications were then setup for auto deployment onto the devices to ensure an optimal end user experience for the rollout.
As well as looking after the infrastructure requirements for delivery, one of the main goals of the project was to ensure knowledge transfer and training for the global and regional IT teams supporting this initiative. This was delivered through several workshops as well as through the provision of extensive documentation and end users guides.
The project, with its tight immovable timescales, was challenging for the customer and APPtechnology. With close collaboration, the project was successfully delivered on time and within budget, and we are proud to have been part of this journey in delivering a new way of working for this well-known alcoholic beverage manufacturer.